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Reimagining retail operations and experiences with Kyndryl at NRF 2026

January 11–13, 2026
New York City, NY
Visit us at Booth #5075, Level 3
Kyndryl is a Bronze Sponsor of NRF 2026
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Visit our booth to experience how Kyndryl helps retailers unify operations and respond in real time to every micro-moment

From mobile engagement and warehouse efficiency to empowering associates and streamlining employee support, we bring generative AI and data together to power smarter decisions across the business. Discover how to meet rising customer expectations and improve margins with a more connected, responsive approach to retail.

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Big ideas session

The future shopper in the Agentic era with Kyndryl and VML

When: January 11, 2026, 11:45 a.m. -12:15 p.m. ET
Location: Exhibitor Big Ideas Stage 5


Speakers:
Jessica Saperstein, Executive, VP and Consult Partner, North America Lead, Kyndryl Vital
Brian Yamada, Chief Innovation & Tech Transformation Officer, VML 
 

Kyndryl and VML will jointly trace how shoppers discover and purchase through the lens of AI and what it takes to meet their needs. Using new insights from Future Shopper 2025, this session shows how Kyndryl strengthens your data and operations to deliver seamless, trusted customer experiences.

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Lunch and learn session

Kyndryl NRF lunch with Microsoft and Vusion Group

When: January 11, 2026, 12:30-2:00 p.m. ET

 

Discover how Kyndryl and Vusion Group are transforming stores into intelligent, connected environments. Experience Vusion Live, powered by Microsoft Azure, a demo that shows the unification of IoT and retail data for real-time insights, automated actions and smarter shelf-level decisions. 

Register for session
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Lunch and learn session

Kyndryl NRF lunch with Google

When: January 12, 2026, 11:30 a.m.-1:00 p.m. ET


Explore Kyndryl’s interactive demo on Agentic AI Framework—the Next Now in unified commerce. See AI agents on Google Cloud segment customers, auto-build campaigns, and boost conversions in real time. Built with responsible AI principles for secure, adaptive, enterprise-ready intelligence.

Register for session

Featured Content

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Journey toward AI-native

In this paper, we’ll cover what an AI-native enterprise means, what’s changing for businesses (and what’s not), the journey toward AI-native and how Kyndryl’s Agentic AI Framework can help organizations achieve accelerated outcomes. 

Learn more
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AI strategy assessment

How does your AI strategy stack up? Take our AI assessment today and discover how your organization compares with industry benchmarks.

Take the assessment

Not able to join us at NRF this year?

That's ok, you can still schedule a virtual consultation with a Kyndryl expert at no cost. 

Book a consultation