Skip to main content
Utilities

Balance the needs of today with tomorrow’s demands

Insurance

Balance the needs of today with tomorrow’s demands

Bord Gáis Energy needed to improve their customer experiences, operational efficiency, and infrastructure scalability.

how we helped

01
Kyndryl worked with Bord Gáis to deliver unprecedented stability across their IT estate and produce the following benefits.

Incident reduction

Provided automation solutions that reduced priority 1 incidents from 31 to zero.

Automation

Delivered end-to-end automated resolution that often closed trouble tickets in seconds and made up to one third of the Ansible traffic nearly invisible.

02
Kyndryl improved the Bord Gáis’s cyber resilience and incident response, providing the following benefits.

Cyber resilience

Quickly assessed and deployed solutions to identified vulnerabilities and disruptions.

Accelerating

Reduced the labor-intensive quarterly patching cycle from six weeks to two days a month.

Incident reduction

Leveraged Ansible playbooks to automate all server health, security, and compliance checks and reduced the incident alert volume by 30%.

03
Kyndryl provided Bord Gáis with greater agility from migrating to the public Cloud and the following benefits.

Endurance and flexability

Enabled greater agility and infrastructure scalability.

Innovating UX

Allowed developers to quickly prototype, test, and deliver user experience innovations..

Delivering workloads

Fully migrated workloads by end of 2024.

Customer use cases
Learn more about our utilities customers
Reimagine the grid
Reimagine the grid

A smarter, secure, adaptive and resilient energy grid, planned, designed, built and operated to meet demand and achieve a clean energy future.

Read more

Scale the power supply
Scale the power supply

Harness the opportunity of exploding demand and mitigate the risk of failing to do so. Leverage increasingly cleaner sources, including distributed energy resources.

Read more

Take the next step