メインコンテンツにスキップ
The Kyndryl Institute
Insights unveiled
Ismail Amla on
The Kyndryl Institute
Senior Vice President,
Kyndryl Consult
Join us at the intersection of business and technology

In a world fueled by data and digital technologies, leaders seek actionable insights and new ways of thinking to enable agility, innovation and growth.

The Kyndryl Institute convenes original thought, independent research and singular perspectives that slice through the noise to empower strategic decision-making.

Guided by eminent voices from industry leaders, founders, academia and civil society, it contributes fresh ideas to inform the ongoing and dynamic dialogue at the intersection of business and technology.

LATEST INSIGHTS LATEST INSIGHTS
Transforming work and well-being
Explore how science and technology are reshaping how we think, communicate, and collaborate to unlock greater happiness and productivity.
/01
Creating a customer-centric bank
Banks have some of the worst Net Promoter Scores in industry. Yet many financial institutions say they have a customer-first strategy. So why are customers so unhappy with their banks?
Michelle Prance
Business Banking Customer Propositions and Mettle CEO
/02
Talking transformation
Words like ‘transformation’, ‘change’, ‘disruption’ and ‘innovation’ have become embedded in the vernacular of most organisations today. But the abstract language of change is too vague for a brain that craves certainty.
Dr. Helena Boschi
Psychologist focusing on applied neuroscience in the workplace
/03
Build a culture of reinvention
Real transformation isn’t just about moving parts. It’s about shifting mindsets. The companies that thrive aren’t the ones that manage change the best; they’re the ones that build the capacity to change — constantly.
Dr. Jessica Kriegel
Chief Strategy Officer of Workforce and Labor for Culture Partners
/04
Small teams, big dreams
Recently, CEO of OpenAI, Sam Altman predicted that we will soon see billion-dollar companies with only a single human employee, who also will be the founder and CEO. That individual will oversee a team of AIs generating the product.
Tyler Cowen
Holbert L. Harris Professor of Economics at George Mason University and Director of the Mercatus Center

Common questions

The Kyndryl Institute is an independent thought leadership initiative that convenes eminent experts to explore essential issues at the intersection of business and technology.
Contributors to The Kyndryl Institute are experts, innovators and recognized thought leaders from across business, industry, academia and civic society. They are eminent in their field, with insights and earned secrets acquired through years of real-world problem solving and calculated risk taking in their chosen domain. Their unique perspectives are designed to challenge, guide and inspire readers.
Yes. The Kyndryl Institute is sponsored by Martin Schroeter, CEO, Kyndryl, led by Ismail Amla, Senior Vice President, Kyndryl Consult, and advised by an esteemed panel of global thought leaders. Our Advisory Board includes:
  • Rita McGrath, Ph.D., Best-selling Author, Professor at Columbia Business School
  • Dr. Santitarn Sathirathai, National Artificial Intelligence, Strategy Advisor to the Parliament of Thailand, Member of the Monetary Policy Committee of the Bank of Thailand
  • Peter Thomas, Chief Clinical Information Officer and Director of Digital Development at Moorfields Eye Hospital, Chief Executive and Founder of Cascader Ltd.
  • Stephen C. Daffron, Ph.D., Co-Founder Motive Partners
  • Victoria Espinel, CEO of Business Software Alliance
  • Antonio Ortiz-Mena, Ph.D., Founder and CEO of AOM Advisors, Chairman of the USMCA Committee at the Mexican Foreign Trade Council (COMCE), Adjunct Professor of International Political Economy at Georgetown University’s Walsh School of Foreign Service
  • Shankar Maruwada, CEO and Co-founder of EkStep Foundation
  • Eriko Asai, Co-Founder and Partner, Trinity Indo-Pacific Partners
  • Klon Kitchen, Senior Fellow, American Enterprise Institute
  • Dr.-Ing. Matthias Schindler, Director, Head of Data Analytics Sales at DekaBank
Expert perspectives from contributing authors are published monthly on our digital platform and semi-annually in our print journal. Leaders are encouraged to download our mobile app (in the Apple Store or on Google Play) and subscribe to our newsletter to stay connected.
The Kyndryl Institute welcomes original and compelling article proposals from established experts and thought leaders. To submit a proposal, please forward your professional bio and a 3-4 sentence summary of your preferred topic via email
Please forward suggestions or feedback via email
Unlock insights with The Kyndryl Institute app
Download now and start your journey.