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Kyndryl and SSW Pragmatic Solutions Partner to Develop AI-powered Assistant

Kyndryl and SSW Pragmatic Solutions Partner to Develop AI-powered Assistant

www.kyndryl.com/jp/ja/news/2022/04/2022-04-26-kyndryl-and-ssw-pragmatic-solutions-partner-to-develop-ai-powered-assistant

小売業者にとって唯一重要なチャネルを拡大する方法:すべては顧客のため(英文)

小売業者にとって唯一重要なチャネルを拡大する方法:すべては顧客のため(英文)

www.kyndryl.com/jp/ja/perspectives/articles/2023/06/retail-consumer-omnichannel-experiences

Today’s shopper wants the physical and digital channels of retail to blend into one seamless whole. But how are retailers supposed to activate it? By focusing on the only channel that matters: the customers themselves. Kyndryl’s U.S. CTO for Consumer and Travel, Kayla Broussard, shows us how to perfect the phygital, modernize the retail storefront, build data-driven strategies, and enhance the employee experience.