The Kyndryl Institute Journal delivers thought-provoking views from prominent experts in an immersive reading experience.
Key insights from this edition
01
A Blueprint for the Future
Building the World’s First AI-Native Government
AI blueprint for government
95%
A government digital services platform service targets 95% quality with integrated AI agents.
95%
With a service quality index target of 95% and integrated AI agents already live, TAMM serves as a blueprint for what AI-native public service can achieve.
02
Reimagining modern trade
A WTO 2.0 for our modern reality
Reducing institutional bias is critical to promoting fairness and equity in the criminal justice system. As parole boards evaluate prisoners for release, AI can help drive accurate decisions and enhance efficiency while supporting a more just world.
2.0
The WTO could recover its mojo by turning its back on the multilateral trading system.
2.0
The WTO could recover its mojo by jettisoning MFN tariff rules as the default — turning its back on the multilateral trading system that has been in place since 1947.
03
Transformational thinking
New ways of thinking for a future transformational age
As generative AI augments work previously thought to be untouchable by automation, it's important to examine the potential consequences — like a workforce that declines in mental agility while the workplace becomes more technologically complex.
40%
Decision-making processes are 40% faster and significantly more accurate with AI integration.
40%
AI integration in military operations has led to decision-making processes becoming 40% faster and significantly more accurate, reducing response times in critical scenarios
04
AI traffic revolution
A Human-Centric Traffic Revolution Powered By AI
As generative AI augments work previously thought to be untouchable by automation, it's important to examine the potential consequences — like a workforce that declines in mental agility while the workplace becomes more technologically complex.
$1.3B
10% improvement in delivery efficiency could yield $1.3 billion in fuel savings annually.
$1.3B
A 10% improvement in delivery efficiency could translate to more than $1.3 billion in fuel savings annually.