Organizations face challenges with fragmented monitoring tools, inconsistent telemetry, and a lack of actionable insights. Kyndryl Application Observability Managed Service addresses these issues by operating and optimizing your observability platform. The service includes platform configuration, data ingestion pipelines, dashboard management, alert tuning, and governance. AI agents and AIOps enhance anomaly detection, predictive insights, and automated remediation—reducing false positives and improving reliability. Our approach spans initial assessment to establish a baseline, build and integration phases, and continuous managed operations for observability tooling across hybrid and multi-cloud environments.